Customer Service
The precious, gentle silver metal symbolizes eternity, purity and authenticity and therefore deserves to be cared for accordingly.
In order for you to fully enjoy the magnificence of this piece of art, we have provided you with important cleaning and care instructions.
Please follow these carefully to ensure that you enjoy this creation for many years to come.
For routine Cleaning to maintain shine gently polish silver products every two weeks, using a soft dry cloth. This polishing prevents tarnishing and maintains a clean, shiny appearance.
After use: rinse the product directly right after use, especially if it has come in contact with vinegar, lemon, wine or salt. After rinsing, wipe with a soft dry cloth.
For deep Cleaning: We recommend using HAGERTY cleansing agents, according to the instructions that appear on the cleaning products themselves.
General Instructions
- Do not clean silver products with harsh cloths or any other materials that may scratch the product.
- Do not apply force when cleaning. Pay particularly close attention to products such as menorahs or candle holders.
- To preserve the gold plating on relevant products, do not clean the gold plated areas with silver cleaning agents. These areas should be cleaned with a soft dry cloth only.
- Do not expose silver products to direct sources of hot or cold.
- Wax may be removed from the silver using hot water.
We wish you much enjoyment and pleasure from "Hazorfim" products!
