Customer Service

ENJOY COMPLIMENTARY SHIPPING ON ALL ORDERS OF $500 OR MORE.

For each address the following charges apply: Ground shipping: $19.99, please allow 5-7 business days.

*To ensure the secure delivery of your order, Hazorfim does not ship orders to P.O. Boxes.

Sterling silver is a precious metal and may require cleaning from time to time. For routine Cleaning to maintain shine gently polish silver products every two weeks, using a soft dry cloth. This polishing prevents tarnishing and maintains a clean, shiny appearance.

Articles are accepted for credit or exchange in Israel only. The item must be returned in saleable condition within 30 days, accompanied by a sales receipt. Returns may be sent to our Customer Service Center, or you may take your return to any of our Hazorfim stores in Israel. Item will be returned to Hazorfim costumer service via registered & insured mail to the following address:

Hazorfim customer service

Doar Na Merkaz

Kfar Daniel, 73125

ISRAEL

Items can also be returned, by hand delivery to one of Hazorfim chain store.

All taxes, postal fee, ect`’ in relation with the return of the item, will be paid by the customer. After the item has been checked, a price estimate will be sent.

Yes, it is safe to order on Hazorfim.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server

Ordering on Hazorfim.com is easy and safe. Once you have found the item you would like to purchase, click on the "ADD TO CART” button to place it in your shopping bag. Follow the directions through the checkout process to complete your order.

Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.